Shipping policy

Shipping Policy

Last Updated: August 4, 2026

At Nastofy, we work to ensure that your orders are processed and delivered as smoothly as possible.

1. Order Processing

Orders are generally processed within 1–2 business days after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Estimated Delivery Time

The estimated delivery period is generally:

3–8 business days

Delivery times may vary depending on your location, courier availability, weather, public holidays, operational delays, or other circumstances beyond our control.

Remote and difficult-to-reach locations may require additional delivery time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Promotional free-shipping offers may be subject to specific terms and conditions.

4. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through the contact information provided at checkout.

Tracking information may take some time to become active after the courier collects the package.

5. Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery cannot be completed due to an incorrect address, customer unavailability, refusal to accept the package, or other customer-related reasons, the shipment may be returned to the sender.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

Nastofy will not be responsible for delays or failed deliveries resulting from incorrect or incomplete addresses or contact information provided by the customer.

7. Delayed or Lost Shipments

Although we work with reliable logistics partners, unexpected delays may occur.

If your order appears significantly delayed or is reported as lost, please contact our support team so that we can assist you with the available resolution.

8. Contact Us

For shipping-related questions, contact:

Email: support@nastofy.in
Phone: +91 9365808784

Nastofy
Bylane-7, Bordoloi Nagar, Sector-3, Amrit Tamuly, 786125 Tinsukia, Assam, India